Shipping
- Orders are dispatched within 24–48 hours (excluding Sundays and public holidays).
- Delivery usually takes 3–7 working days depending on your location.
- Shipping charges, if any, are shown in your cart before you pay.
Returns
- Unopened products in their original packaging can be returned within 7 days of delivery.
- For hygiene reasons, opened products can't be returned unless they arrived damaged or incorrect.
- To start a return, contact us with your order number and photos of the product.
Refunds
Approved refunds are processed within 5–7 working days to the original payment method, or by bank transfer for cash-on-delivery orders.